Dog-X - Privacy Policy

Dog-X Privacy Policy

Effective Date: 11 August 2025

This Privacy Policy explains how Dog-X (“we,” “our,” or “us”) collects, uses, and protects your information when you interact with our website and services. By using our platform, you agree to the terms described below.

1. Registration & Login

All registrations and logins on the Dog-X website are conducted exclusively through MetaMask Wallet.
By connecting your MetaMask wallet, you authorize us to associate your wallet address with your account.
We do not store your wallet’s private keys or seed phrases. You are solely responsible for securing your wallet credentials.

2. Information We Collect

We collect two types of information:

a. Personal Information

Information that can identify you, such as:

Name (if provided)
Email address (if provided)
Wallet address
Contact information (if provided voluntarily)

We only collect this information when you voluntarily provide it—for example, when you:

Contact our support team
Subscribe to our newsletter
Make a purchase or withdrawal request

b. Non-Personal Information

Data that does not directly identify you, including:

Browser type and version
Device type and operating system
IP address
Browsing activity and pages visited
Usage statistics

Collected automatically via cookies and similar tracking technologies.

3. How We Use Your Information

We use collected information to:

Operate, maintain, and improve our website and services.
Process your withdrawals and transactions (Note: Minimum withdrawal amount is 350,000 tokens, effective from 11 August 2025).
Send newsletters or promotional messages (only with your consent).
Respond to inquiries and provide customer support.
Personalize your user experience.
Analyze usage trends for service improvements.
Comply with legal obligations.

4. Withdrawal Terms

The minimum withdrawal amount is 350,000 tokens.
This requirement applies to all withdrawals made on or after 11 August 2025.
Withdrawals can only be made from accounts meeting the minimum token balance requirement.
Withdrawal requests are typically processed within 2 hours.
Tokens must be withdrawn to the same MetaMask wallet address registered with your account.
We reserve the right to verify transaction details before approving withdrawals.

5. Sharing Your Information

We share your information only with trusted third-party service providers who help us operate our platform, process transactions, and provide analytics. These parties are bound by contract to protect your data.

We never sell your personal information to third parties.

6. Data Retention

We keep your personal data only as long as necessary for the purposes described in this policy or as required by law.

7. Security

We use reasonable safeguards to protect your data. However, no internet transmission or storage method is completely secure.

8. Your Rights

You may have the right to:

Access, update, or delete your personal data
Withdraw consent for marketing communications
Request a copy of your data

9. Changes to This Policy

We may revise this Privacy Policy at any time. Updates will be posted on this page with the new effective date.

Contact Us:
Dog-X
Email: support@dog-x.xyz